Important Message For Our Customers

On Tuesday, July 7th, our mobile banking app will be upgraded to a new experience. With this upgrade, you will see the following changes:

Login and Authentication – Your Username and Password are now on the same login screen. Please note, you will need to reset your biometrics after the upgrade.

Home Screen –

· The Navigation Menus have a new look, including the top toolbar, bottom navigation, Move Money and More Menus.

· Internal and external links can be accessed via the More Menu.

· Making a loan payment is now easier.

Contact Us – This feature is now located in the top toolbar, and you can call us directly from the app.

Profile Option – This is where you sign out of the app.

“What’s New” Section – Here, you will see updates to the mobile app and other important announcements and events.

Bill Pay – This enhancement makes scheduling a payment easier and more intuitive. You are also able to edit payee information and add payees directly from the mobile app.

These updates are designed to make managing your finances easier and more convenient; while continuing to provide the secure banking experience you expect from Journey Bank. If you have questions or need assistance accessing or navigating the updated mobile app, please call us at 570-784-1660.